Because our customer service team is often the first point of contact between your business and SmartTrade so we thought it was about time you saw who you were talking to.
Introducing
Introducing
SmartTrade Blog
What is happening at SmartTrade
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New SmartTrade Office and Mobile features you might not know about!
New functionality list for mobile and version 6 users. Listed below you will find a new set of functions and features now available to all those using SmartTrade Mobile and SmartTrade Version 6. V6 essential and ultimate Sub Jobs. Now you have
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Smart tips to make your day a bit easier!
SmartTrade incorporates many time saving short-cuts, some of these are standard Microsoft short-cuts, others are SmartTrade short-cuts. Below is a list of SmartTrade's short-cuts SYSTEM-WIDE TIPS Help F1 key Pressing the Fun
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MYOB AccountRight 14 and AccountRight Live interface released
In previous newsletters we recommended that SmartTrade customers using MYOB AccountRight version 19 (or earlier versions) should not upgrade to AccountRight versions 2011 or 2012 due to the lack of an interface with SmartTrade. MYOB has released a s
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New SmartTrade features
In recent times we have added the following features/functionalities to SmartTrade. SmartTrade Mobile Kitsets are now available on SmartTrade Mobile making it possible for SmartTrade Mobile users to utilise this timesaving functionality in the fiel
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“Tips” for successfully mobilising your business
We have prepared a “tips” sheet to assist our customers successfully mobilising their business. The “tips” sheet itemises a number of common sense strategy points, suggests possible responses to employee and employer soft issues and outlines possibl
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Ezidebit direct debit payment system
SmartTrade has implemented the Ezidedit direct debit payment system for customers making monthly payments. Ezidebit offers a secure and simple direct debit payment method for payments by deduction from bank accounts or credit cards. If you wish to t
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SmartTrade Mobile is a winner for Coral Coast Plumbing
Some great Feedback just come in from one of our valued clients Kylie of Coral Coast Plumbing: I spoke to you in regards to feedback for integrating Smart trade mobile into our plumbing business. Well we are now 4 weeks along from our origi
Recent blog posts
A bit of “Santa Claus” humour to finish the year with!
Policeman vs the Kid!
On Christmas morning, a policeman on horseback came across a kid riding a brand new bike.
The policeman asked "Did Santa give you that bike".
When the kid answered “yes” the policeman said "well, next time tell Santa to put a tail light on it!" and handed the him a fine.
As the policeman was leaving, the kid asked "did Santa give you the horse?"
The policeman jokingly said “yes” to which the kid retorted, "well, next time tell Santa to put the dick underneath the horse, not on top!"
Santa’s problems!
One Christmas, a long time ago, Santa Claus was getting ready for his annual trip; but there were problems ...... everywhere!!
Four of his experienced elves were away sick and production was lagging badly, the trainee elves couldn’t produce toys as fast as the regular ones!!
Then, Mrs. Claus popped in to tell Santa that her mother has just arrived to stay for Christmas!!
Santa went to harness the reindeer only to find three of them were lame and two had jumped the fence and run away, heaven knows where to!!
Then, just when he began to load the sleigh the doorbell rang giving him a huge surprise, several large toy-bags fell to the ground, scattering their contents all over the place!!
Needless to say, Santa Claus was in the worst of all possible moods, in terms of playing the “Bad Santa” role Billy Bob Thornton never got close to how bad tempered the real Santa was feeling this day!!
Santa went to the door expecting another problem. But when he opened it, there was a little angel with a great big Christmas tree that she had brought especially to cheer him up.
The angel greeted him very cheerfully!!
"Merry Christmas Santa Claus. Isn't it just a wonderful day? I have a beautiful tree for you. See, isn't
it just the loveliest Christmas tree you've ever seen?”
“Oh, I see your elves are taking it really easy ahead of their Christmas break - and who is this lovely old lady, is she your mother?”
“I do believe it’s my lucky day, friendly hunters gave me some fresh meat from two reindeer they shot just down the road. I would love to share my good luck with you by giving you some of the meat for your dinner – no, looking at that huge tummy of yours I will give you it all!!!”
“By the way, where would you like me to put the Christmas tree?"
Thus began the tradition of the little angel on top of the Christmas tree!!!!!!!!!
Policeman vs the Kid!
On Christmas morning, a policeman on horseback came across a kid riding a brand new bike.
The policeman asked "Did Santa give you that bike".
When the kid answered “yes” the policeman said "well, next time tell Santa to put a tail light on it!" and handed the him a fine.
As the policeman was leaving, the kid asked "did Santa give you the horse?"
The policeman jokingly said “yes” to which the kid retorted, "well, next time tell Santa to put the dick underneath the horse, not on top!"
Santa’s problems!
One Christmas, a long time ago, Santa Claus was getting ready for his annual trip; but there were problems ...... everywhere!!
Four of his experienced elves were away sick and production was lagging badly, the trainee elves couldn’t produce toys as fast as the regular ones!!
Then, Mrs. Claus popped in to tell Santa that her mother has just arrived to stay for Christmas!!
Santa went to harness the reindeer only to find three of them were lame and two had jumped the fence and run away, heaven knows where to!!
Then, just when he began to load the sleigh the doorbell rang giving him a huge surprise, several large toy-bags fell to the ground, scattering their contents all over the place!!
Needless to say, Santa Claus was in the worst of all possible moods, in terms of playing the “Bad Santa” role Billy Bob Thornton never got close to how bad tempered the real Santa was feeling this day!!
Santa went to the door expecting another problem. But when he opened it, there was a little angel with a great big Christmas tree that she had brought especially to cheer him up.
The angel greeted him very cheerfully!!
"Merry Christmas Santa Claus. Isn't it just a wonderful day? I have a beautiful tree for you. See, isn't
it just the loveliest Christmas tree you've ever seen?”
“Oh, I see your elves are taking it really easy ahead of their Christmas break - and who is this lovely old lady, is she your mother?”
“I do believe it’s my lucky day, friendly hunters gave me some fresh meat from two reindeer they shot just down the road. I would love to share my good luck with you by giving you some of the meat for your dinner – no, looking at that huge tummy of yours I will give you it all!!!”
“By the way, where would you like me to put the Christmas tree?"
Thus began the tradition of the little angel on top of the Christmas tree!!!!!!!!!
What do SmartTrade, gangsters and cruising on a boat have in common....not a thing !! But we did combine the three for a great time at our end of year function as we spent the evening on Auckland's harbour. Calm sea, fantastic sunset in the west, full moon rising in the east - idyllic!
SmartTrade – 2015/16 Christmas
New Year Operating Hours
Dear SmartTrade Customer,
SmartTrade will be closing down on Xmas Eve and reopening on Tuesday 5th January.
There will be a technician on standby on the three working days between Xmas and New Year (29th to 31st December). If you call us on our support line you will be asked if you want to be put through to the standby technician.
AU: 1800 350 495 NZ: 0800 327 943
A full schedule of our operating hours over the Xmas-New Year period:
| December | |
| Wednesday 23rd | 6am to 3pm AEST, 8am to 5pm NZT – normal service |
| Thursday 24th | Closed – Emergency technical support service available |
| Friday 25th | Closed – Xmas Day |
| Monday 28th | Closed – Boxing Day statutory holiday |
| Tuesday 29th | Closed – Emergency technical support service available |
| Wednesday 30th | Closed – Emergency technical support service available |
| Thursday 31st | Closed – Emergency technical support service available |
| January | |
| Friday 1st | Closed – New Year's day |
| Monday 4th | Closed – Statutory Holiday in NZ, Emergency technical support available |
| Tuesday 5th | Normal services resume |
We wish you, your team and your families a very Happy Christmas and a restful and relaxing holiday season. Thank you for your support during 2015 and we look forward to working with you again in 2016.
Regards
SmartTrade Support
Regards
SmartTrade Support
