SmartTrade Blog

SmartTrade – 2015/16 Christmas 
New Year Operating Hours

Dear SmartTrade Customer,
SmartTrade will be closing down on Xmas Eve and reopening on Tuesday 5th January.
There will be a technician on standby on the three working days between Xmas and New Year (29th to 31st December). If you call us on our support line you will be asked if you want to be put through to the standby technician.
                                  AU: 1800 350 495  NZ: 0800 327 943
A full schedule of our operating hours over the Xmas-New Year period:

We wish you, your team and your families a very Happy Christmas and a restful and relaxing holiday season. Thank you for your support during 2015 and we look forward to working with you again in 2016.

Regards
SmartTrade Support
                                                         

In recent times we have added the following features/functionalities to SmartTrade.

SmartTrade Mobile

SmartForms

Google Calendar integration

This feature enables SmartTrade users to dispatch appointments from the SmartTrade schedule to the Google Calendar schedule on smart devices, great for sending appointments to your staff on their smart phones. It is not yet possible to sync appointments from the smart device’s Google Calendar back to the SmartTrade schedule.

Read more about the Google Calendar integration

SMS Messaging – available with SmartTrade Essential and Ultimate

We have prepared a “tips” sheet to assist our customers successfully mobilising their business.

The “tips” sheet itemises a number of common sense strategy points, suggests possible responses to employee and employer soft issues and outlines possible device factors. It also includes a sample agreement for the use of both company owned and BYOD mobile devices.

Please click here to view the full document.

SmartTrade has implemented the Ezidedit direct debit payment system for customers making monthly payments. Ezidebit offers a secure and simple direct debit payment method for payments by deduction from bank accounts or credit cards.

If you wish to take advantage of the EziDebit system, please contact Sheree on: [email protected].

I spoke to you in regards to feedback for integrating Smart trade mobile into our plumbing business.

Well we are now 4 weeks along from our original trial and have all of our plumber’s using the system.

We have found implementing the mobile version to our office has created time across our entire staff’s workload, especially the administration side.

Our invoicing process is savings us at least 3-4 hour’s every week as all of our job sheets are pre-entered onsite, which makes Invoicing a breeze rather than a mammoth task each week.

The best part is our Plumbers are happy with the system and are no longer having to complete entries twice on their timesheets and manually on their job sheets, bonus!

All round implementing from the administration side to the outside staff has taken us a little over 2 weeks and we are experiencing our first week paperless.

I would like to say thanks to Smart trade for helping us through this stage as we have had a lot of phone call’s to the support team ironing out all of the little things we are not sure about.

Considering we were so nervous about shifting so many staff from a paper system we feel that overall it has worked out really well and would happily recommend Smart trade!

Kind Regards

Kylie
Coral Coast Plumbing

Some excellent feedback there from Kylie, if your business is interested in SmartTrade Mobile please give us a call on the number above or send us an email at [email protected] and we can discuss a solution to propel your business.